The Cohesia team brings decades of customer contact analytics experience.
Cohesia solutions apply web, data mart, big data and mobile technologies to extend what you have already without the risks of wholesale change. Let us help you leverage your existing contact center technology to deliver a cohesive customer journey.
Cohesia University training courses are led by the same experienced team working day to day with the products and problems you face.
We can help
Create a Cohesive Customer Journey
What we do
Cohesia is the industry leader for hybrid data mart solutions providing advanced analytics and enabling you to deliver a Cohesive Customer Journey.
- Professional Certification for Cisco Contact Centre
- Cisco Finesse Widgets
- Gamification for Agent Desktops
- OmniChannel Real Time Data Mart
- eGain VIM Semantic Model and VIM Mediator ETL Development
- Contact Centre Reporting and Analytics
- Moving beyond SQL with Complementary Architectures
- Open Source Database Consultancy
- Amazon Elastic Map Reduce and Lambda
- Create a Lower Cost Private Cloud
- Platform as a Service Option and Evaluations
- Learning Solutions for Microsoft SQL Server
- Learning Solutions for NoSQL databases
- Microsoft Courses for Server and Cloud
- Learning Courses in AWS toolkits
- Learning Solutions for Developer and Programmer training
Contact Cohesia now