The Cohesia team brings decades of customer contact and analytics training and consulting experience.
Cohesia training solutions apply web, elearning and mobile technologies to help you extend the skills you already have without the risks of wholesale change. Let us help you leverage your existing contact center knowledge and skills to deliver a cohesive customer journey.
Cohesia training courses are led by a hugely experienced instructor team, working day to day with the products and the problems you face.
We can help
Create a Cohesive Customer Journey
What we do
Cohesia is an industry leader for training solutions providing both eGain and Cisco knowledge and report training, empowering you to deliver that Cohesive Customer Journey.
- Professional Training for eGain Knowledge and Digital
- Professional Microsoft Training
- eGain VIM Semantic Model and VIM Mediator ETL Development
- Traininf Delivery for Cisco and eGain Contact Centre Report Users, Admins and Analytics
- Learning Solutions for Microsoft SQL Server
- Learning Solutions for NoSQL databases
- Microsoft Courses for Server and Cloud
- Learning Courses in Cisco Contact Centre
- Learning Solutions for Agents, Supervisors and Analysts
Contact Cohesia now